Last updated: June 2026
1. Introduction
Contour Precision Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, submit an enquiry, request a quotation or use our services.
This policy applies to personal data collected through our website, by email, by telephone, through contact forms, during business communications and through any other direct interaction with us.
2. Who We Are
Contour Precision Limited is a precision engineering company based in the UK.
Contour Precision Limited
Claydon House
1 Edison Road
Rabans Lane
Aylesbury
HP19 8TE
Email: mail@contourprecision.co.uk
Telephone: 01296 381 222
Company number: 06862107
For the purposes of UK data protection law, Contour Precision Limited is the data controller for the personal information we collect and process.
3. What Personal Data We Collect
We may collect and process personal information such as your name, business name, job title, email address, telephone number, postal address, enquiry details, quotation requests, project information, order details, correspondence, website usage data, IP address, browser type, device information, cookie preferences and any information you choose to provide when contacting us.
We do not intentionally collect special category personal data through our website. Please do not submit sensitive personal information unless it is specifically required and requested for a particular purpose.
4. How We Collect Personal Data
We may collect personal data when you visit our website, complete an enquiry form, email us, call us, request a quotation, place an order, communicate with us about a project, interact with our social media pages, or provide information during the course of our business relationship.
We may also collect limited technical data automatically through cookies, analytics tools and similar technologies when you use our website.
5. How We Use Your Personal Data
We use personal data to respond to enquiries, provide quotations, process orders, manage customer relationships, deliver our services, communicate with suppliers and customers, maintain business records, improve our website, monitor website performance, protect our systems, meet legal obligations and manage our internal administration.
We may also use your details to send relevant business communications where we have a lawful basis to do so. You can ask us to stop sending marketing communications at any time.
6. Lawful Basis for Processing
Under UK GDPR, we must have a lawful basis for processing personal data. Depending on the reason for processing, we may rely on one or more of the following lawful bases:
Contract: where processing is necessary to provide a quotation, fulfil an order, deliver a service or take steps before entering into a contract.
Legal obligation: where we need to keep records or share information to comply with legal, tax, accounting or regulatory requirements.
Legitimate interests: where processing is necessary for the proper running of our business, responding to enquiries, managing customer relationships, improving our services, protecting our website and maintaining business communications.
Consent: where you have given clear permission for us to process your data for a specific purpose, such as accepting non-essential cookies or opting into certain communications.
7. Sharing Personal Data
We do not sell your personal data. We may share personal data with trusted third parties where necessary for business operations, including website hosting providers, IT support providers, email service providers, analytics providers, payment or accounting providers, professional advisers, delivery partners, suppliers, subcontractors and regulatory authorities where required by law.
Where we use third-party service providers, we only share the information necessary for them to provide their services and expect them to protect your data appropriately.
8. International Transfers
Some service providers may process data outside the UK. Where this happens, we will take appropriate steps to ensure that your personal information is protected in accordance with applicable data protection laws.
9. How Long We Keep Personal Data
We only keep personal data for as long as necessary for the purpose it was collected. This may include keeping information for business, legal, accounting, tax, warranty, contractual or dispute-resolution purposes.
General enquiries may be kept for a reasonable period after our last communication. Customer, supplier, quotation, invoice and project records may be kept for longer where required for legal, accounting or business purposes.
10. Data Security
We take appropriate steps to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. This includes using suitable technical and organisational measures to safeguard information held by us or by our service providers.
No method of electronic storage or transmission is completely secure, but we take reasonable care to protect the personal information we process.
11. Your Rights
Under UK data protection law, you may have the right to request access to your personal data, ask for inaccurate information to be corrected, request deletion of your personal data, ask us to restrict processing, object to certain processing, request data portability and withdraw consent where processing is based on consent.
You also have an absolute right to object to your personal data being used for direct marketing.
12. How to Exercise Your Rights
To exercise your data protection rights, please contact us using the details below:
Email: mail@contourprecision.co.uk
Telephone: 01296 381 222
Postal address: Claydon House, 1 Edison Road, Rabans Lane, Aylesbury, HP19 8TE
We may need to confirm your identity before responding to certain requests.
13. Cookies
Our website uses cookies and similar technologies to support website functionality, improve user experience, analyse website performance and manage cookie preferences. For more information, please read our Cookie Policy.
14. Third-Party Links
Our website may contain links to third-party websites, platforms or social media pages. We are not responsible for the privacy practices, content or security of those third-party websites. Please review their own privacy policies before providing personal data.
15. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection matters.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
